Refund Policy

All fees for the Services shall be in accordance with d11host’s fee schedule then in effect, the terms of which are incorporated herein by reference, and shall be due at the times provided therein. Fees for renewal periods after the Initial Term shall be due and owing immediately upon the first day of such renewal period.
D11host, in its sole discretion, may immediately terminate the agreement, and/or withhold or suspend Services after the payment due date. There will be a Rs.2000.00 fee to reinstate accounts that have been suspended or terminated. All taxes, fees and governmental charges relating to the Services provided here under shall be paid by You.

You may receive a refund if: Your shared hosting account is cancelled within the initial 45 day after sign up. If the account holder cancels after the time period specified, there will be no refund given. Refunds do NOT apply to dedicated IP addresses, SSL certificates, renewals, any third party product (WHMCS, cPanel, Softaculous, etc.) that are not included into the package and are purchased at additional fee, domain registration related fees.
Your Dedicated Clearance Server or Dedicated New Server or VPS Hosting account is cancelled within the initial 5 days after sign-up. Only first-time Dedicated Server accounts are eligible for the 5-day money-back guarantee. If the account holder cancels after the time period specified, there will be no refund given. Refunds do NOT apply to dedicated IP addresses, SSL certificates, renewals, any third party product (WHMCS, cPanel, Softaculous, etc.) that are not included into the package and are purchased at additional fee, domain registration related fees.
Customers shall pay their dues on time. After the due date all service will be suspended. Suspended account shall be terminated in the next 3 days after the due date.